If you tried logging into MyTax and felt like you were stuck in an endless loading loop, you are not imagining it. LHDN has acknowledged there is a technical disruption affecting the MyTax portal, and they've said their team is working to restore services.

And of course, the timing could not be more "Malaysia in early March" if it tried.

What People Are Seeing: Slow Logins, Timeouts, And A Moody App

Based on user reports and what multiple outlets observed, the disruption has shown up in a few common ways:

Some users cannot log in at all, or they get unusually long waiting times on the browser before the site finally responds.
On mobile, the MyTax app has been reported as unresponsive, including getting stuck at the splash screen or failing to proceed into a usable login session.

So if your experience has been "it loads forever, then nothing," you are basically part of the national queue right now.

Why Everyone's Extra Stressed About This

This isn't just an annoying website outage. It's happening right as e-Filing for Year of Assessment 2025 kicks off, which is when traffic typically spikes hard. HASiL's own site highlights that submission via MyTax starts on March 1, 2026.

When a system becomes the mandatory gateway and then the gateway starts jamming, people don't just get irritated, they get anxious. That's also why LHDN's Facebook posts tend to get flooded with "please fix it" comments during disruptions.

Deadlines Still Matter, But You (Probably) Don't Need To Panic Today

It's still smart to file early, but it also helps to remember the actual runway you have.

For individuals filing Form BE (Year of Assessment 2025), the due date is 30 April 2026, and the e-Filing grace period runs until 15 May 2026.
For Form B (YA 2025), the due date is 30 June 2026, with e-Filing grace period until 15 July 2026.

So yes, delays are annoying, but if you are logging in on Day 1 and it's melting down, you are not "already late." You have time.

What To Do If You Need To Access e-Filing While Things Are Unstable

When systems are under load, the goal is to reduce the number of "extra hops" and use the most direct route that still works.

Try the MyTax portal directly, and if you normally enter from a different page, go in via HASiL's site navigation to MyTax / ezHASiL services and then e-Filing (some people find one entry path behaves better than another during heavy traffic).

If the mobile app is giving you trouble, switch to a desktop browser (or at least a mobile browser) for the time being. Multiple reports suggest the browser path may eventually load even when the app fails to complete login.

Also, keep an eye on LHDN's official updates. When they declare disruption, they usually follow up once service stabilises.

The Bigger Picture: This Is Exactly Why People Get Mad

When online submission is the default (and for many, effectively the only practical option), reliability becomes part of the "service," not a bonus feature. That's why complaints about upgrading capacity show up so quickly when the portal struggles at peak season.

And just to ground the stakes: Malaysia's tax rules include fines and penalties for non-compliance under the Income Tax Act, which is why people are so sensitive to anything that blocks access during filing season.

Final Thoughts

If you are trying to file right now and MyTax is being difficult, you are not alone, and it is not a "you problem." It's a peak-season access issue that LHDN has already acknowledged publicly, and they say restoration work is underway.