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WEB DEVELOPMENT

OPEN-SOURCE Solutions

Businesses often need more than a public website. Behind day-to-day operations there may be equipment to track, employees to manage, training to deliver, files to share, service requests to resolve, or projects that require better visibility and coordination. Open-source platforms can provide a strong foundation for these requirements without requiring every business system to be developed completely from scratch.

Lemon Web Solutions provides and customises open-source business solutions around the way your organisation actually works. Rather than simply installing a platform and leaving you to adapt your processes around it, the objective is to understand your operational requirements and configure the solution so that its structure, workflows, access, and presentation are more closely aligned with your organisation.

Current solution areas include IT Asset Management, Human Resource Management, Learning Management, Private Cloud File Services, IT Service Management, and Project Management. Depending on the solution and project requirements, implementations can also consider hosted or internal deployment approaches.

Start with a proven open-source foundation, then shape it around your operations. The value comes from combining established software with configuration, customisation, hosting, and support that reflect how your organisation needs to work.

OPEN-SOURCE BUSINESS PLATFORM

DESIGN Your Open-Source Solution

Different organisations arrive at open-source solutions for very different reasons. Some need better control of IT equipment, some need to organise employees or training, while others are looking for private file collaboration, service management, or project coordination. Answer three quick questions below and we will build a simple solution profile around your operational requirements.

Question 1 of 3
What business challenge are you trying to solve?

Choose the area that most closely matches the operational problem you want the platform to address.

How would you prefer the solution to be deployed?

The most appropriate deployment approach depends on the solution, infrastructure, security requirements, and how your organisation prefers to operate its systems.

What matters most to your organisation?

This final answer helps shape the way the solution should be configured and presented around your operational priorities.

Your Open-Source Solution Profile

Open-Source Business Solution

Your selected requirements provide a starting point for planning and customisation.
Your requirements have been combined into a simple solution profile below.

YOUR Solution Requirements

Solution Area -
Deployment -
Main Priority -

PLANNING Considerations

Requirement Analysis Understand how the organisation currently performs the process.
Customisation Configure the platform around operational requirements.
Deployment Determine the suitable environment for the implementation.
Ongoing Support Maintain a continuing support relationship after installation.

CUSTOMISE Around Your Operations

Installing an open-source platform is only the beginning. Every organisation has its own terminology, responsibilities, approval paths, workflows, data requirements, reporting needs, and expectations about how employees should interact with a business system.

Customisation allows the selected platform to be shaped more closely around those requirements. This may involve configuration, presentation changes, user roles, workflow adjustments, fields, categories, notifications, reports, or other platform capabilities supported by the selected solution.

The objective is not to customise everything simply because it is possible. The most useful changes are those that make the platform easier for your organisation to adopt and allow it to fit more naturally into day-to-day operations.

Configuration User Roles Workflows Notifications Reporting
PLATFORM

SOLUTIONS for Different Business Needs

The right open-source solution depends on the business process you want to improve. Lemon Web Solutions currently provides and customises solutions across six operational areas:

IT Asset Management Solution

Gain greater visibility and control over the technology assets used throughout your organisation by maintaining important hardware, software, and licence information within a more organised platform.

  • Hardware visibility
  • Software information
  • Licence tracking
  • Reporting and records

Human Resource Management System

Bring important employee-related activities into a more structured environment and simplify HR operations across different stages of the employee lifecycle.

  • Recruitment
  • Onboarding
  • Leave and employee processes
  • Performance management

Learning Management System

Provide a central environment for delivering learning content while giving administrators greater visibility of employee progress, training participation, and certification activities.

  • Course delivery
  • Learner progress
  • Training records
  • Certification management

Private Cloud File Server

Create a private environment for securely storing, managing, and sharing organisational files with a solution that can be considered for hosted or on-premise deployment depending on requirements.

  • Private file storage
  • File management
  • Secure sharing
  • Hosted or on-premise options

IT Service Management System

Organise support and service delivery around a structured platform that helps teams manage service requests, track service expectations, and build reusable support knowledge.

  • Ticketing
  • SLA monitoring
  • Knowledge base
  • Service visibility

Project Management System

Give project teams a more organised environment for planning work, tracking activities, coordinating schedules, and maintaining greater visibility of progress.

  • Task tracking
  • Scheduling
  • Team collaboration
  • Project visibility

DEPLOY Around Your Environment

Where an open-source solution operates can be just as important as the software itself. Some organisations prefer a hosted implementation because they do not want to maintain the underlying environment internally, while others may have infrastructure, policies, or operational requirements that make an internal deployment more appropriate.

The suitable approach depends on the selected platform and the technical requirements of the project. For example, your existing Private Cloud File Server offering explicitly supports both hosted and on-premise approaches, while other solutions can be evaluated individually according to their deployment requirements.

Deployment planning also considers the people who need access, the expected workload, supporting infrastructure, data requirements, and the level of ongoing hosting and support required after installation.

Hosted On-Premise Infrastructure User Access
HOSTED
ON-PREMISE

CONTROL Your Operational Information

A business system becomes much more useful when important information is no longer scattered across unrelated spreadsheets, emails, folders, and manual records. Bringing the relevant process into a structured platform can make information easier to locate, maintain, review, and report on.

The type of information depends on the selected solution. An asset management system focuses on technology records, an LMS focuses on learning activities, ITSM focuses on service requests, while project management focuses on tasks and schedules. The platform becomes a central operational view of the specific process it was configured to manage.

Customisation can further improve that visibility by organising fields, categories, workflows, access, and reporting around the information your organisation actually needs.

Visibility Central Records Reporting Easier Tracking

SUPPORT Beyond Installation

Implementing the platform is only one part of the solution. The system also needs an appropriate operating environment and a practical way to receive support after it has been placed into use. Lemon Web Solutions therefore combines the initial implementation with an annual Hosting & Support option.

Installation Prepare and configure the selected open-source solution around the project requirements.
Hosting Provide an appropriate hosting environment where the selected solution is suitable for hosted deployment.
Support Maintain an ongoing support relationship after the initial platform implementation.
Adaptation Review future changes and additional requirements as the organisation's needs develop.
RM 7,500 for Installation
RM 1,500 per year Hosting & Support for the implemented open-source solution.

PROCESS from Requirement to Platform

Open-source implementation starts by understanding the operational problem rather than simply selecting software first. Once the requirement is clear, an appropriate platform can be evaluated, customised, configured, and prepared around the way the organisation intends to use it.

01
Understand

Discuss the business problem, current workflow, users, information, and expected outcome.

02
Evaluate

Determine the type of open-source platform and deployment approach that best matches the requirement.

03
Customise

Configure the selected solution around the organisation's workflow, structure, access, and information needs.

04
Review

Review the configured platform and verify that the required workflow and operational functions are ready for use.

05
Deploy

Place the solution into its intended environment and continue with the appropriate hosting and support arrangement.

START Your Open-Source Solution

You do not need to know which open-source platform should be used before getting in touch. The most useful starting point is explaining the business process you want to improve, the problems with the current way of working, the people who need to use the system, and the outcome you want the new platform to achieve.

Whether you need better control of IT assets, a more organised HR process, an online learning environment, a private file server, structured IT service management, or improved project coordination, we can begin by reviewing the requirement and determining how an open-source foundation can be customised around it.

 Discuss Your Open-Source Solution

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