The Selangor government has just rolled out its latest digital initiative: Nine, an all-in-one "super app" designed to bring together multiple services under one digital roof. The goal? To make daily life in Selangor smoother, smarter, and more connected.

But what exactly does this app do — and how well does it deliver on that promise?

A Super App for Everyday Selangorians

"Nine" isn't just another government app — it's a comprehensive digital platform that combines essential municipal, payment, and lifestyle services into a single interface. From what's been shared so far, it's clear the state is taking cues from successful "super app" models seen elsewhere in Asia, such as Malaysia's own Touch 'n Go eWallet or even China's WeChat.

Through Nine, users can handle parking payments, settle bills, access local council services, and manage their digital wallet — all without juggling multiple apps. Essentially, it's Selangor's attempt to simplify how residents interact with both government and daily utilities.

First Impressions: E-Wallet at the Core

One thing stands out immediately — the app is heavily centered around its e-wallet feature. In fact, users can't fully access most of the app's core functions until they activate the wallet. This design makes sense if the goal is to create a cashless ecosystem across Selangor, but it does mean that onboarding feels more like setting up a financial account than downloading a convenience app.

To get started, users need to provide quite a bit of personal information — including their full name, ID number, nationality, date of birth, address, and email — followed by a phone-based OTP verification to activate the wallet. Once done, the app unlocks its full range of features.

What You Can Do with Nine

According to the official Nine website, the app offers a variety of digital services aimed at improving accessibility and convenience. Among them:

And this is just the beginning. The Selangor government has already teased upcoming updates that will introduce single sign-on for state-level e-services, consolidated access to different government portals, and enhanced microservices that allow faster, modular updates without major overhauls.

It's a bold move — one that signals Selangor's vision of becoming Malaysia's most digitally integrated state.

Inclusivity: Open to All, Not Just Locals

Interestingly, during the registration process, users are asked to specify their nationality — a subtle but important detail. This means Nine isn't restricted to Malaysian citizens. Non-Malaysians living or working in Selangor can also sign up, making it easier for expatriates or foreign workers to navigate daily life in the state without barriers.

This inclusivity aligns with Selangor's growing reputation as a smart and globally connected region, attracting both domestic and international residents who expect modern conveniences.

A Glimpse into Selangor's Digital Future

The launch of Nine reflects more than just a tech rollout — it's part of a larger digital transformation strategy by the Selangor government. With the state already leading in initiatives like Smart Selangor Parking and Selangkah, Nine looks like the next logical evolution: a unified platform that could one day integrate healthcare, transportation, and even disaster management data in one ecosystem.

If executed well, Nine could become a blueprint for other states — or even the federal government — to follow.

Available Now

For those eager to try it out, the Nine app is already available for download on both the Apple App Store and Google Play Store. Whether you're looking to pay for parking, manage bills, or simply see what Selangor's "digital state" vision looks like in action, Nine offers a glimpse of what's to come.