Big changes are coming to Maybank's online payment experience starting 31 March 2025 — and it's all part of a nationwide transition to a newer, more secure online banking method. If you've used FPX to pay online before, here's what you need to know about the upcoming shift to DuitNow Online Banking/Wallets (DOBW).

What's Changing?

Maybank has announced that its payment page will be redesigned in line with PayNet's (Payments Network Malaysia Sdn Bhd) decision to phase out the existing FPX system. In its place, the more modern DuitNow Online Banking/Wallets (DOBW) system will take over.

So what does that mean for you? In short:

Why the Switch to DOBW? 

PayNet is gradually moving away from FPX in favor of DOBW, which supports a wider range of payment channels, including:

This change is meant to enhance security and offer a smoother experience by integrating multiple platforms under one system.

What to Expect When You Pay Online 

If you're making an online purchase and choose to pay via Maybank2u, here's what you'll see:

Rest assured — the steps to authenticate and confirm your payment won't be unfamiliar.

Stay Vigilant: Spotting Fake Banking Pages 

While the redesign is all about better user experience and safety, scammers are always on the lookout for opportunities to trick users. That's why Maybank is reminding users to:

Final Thoughts

Change is always a little unsettling, especially when it involves how we manage our money online. But in this case, the transition from FPX to DOBW is a step toward a more modern, secure, and flexible payment ecosystem.

So when 31 March 2025 rolls around and your payment page looks a bit different — don't panic. Just double-check the usual security cues and carry on with your transaction as usual.