LEMON BLOG

A CRM system sounds simple at first. You choose a platform, pay the monthly subscription, add your sales team, and finally get all your customer information properly organised. In reality, that is only part of the story. For many Malaysian businesses, the biggest mistake is budgeting only for the software licence. The actual cost of CRM implementation usually includes consulting, data migration, customisation, integration, staff training, post-launch support, and sometimes even a dedicated administrator. By the time everything is included, the real first-year cost can easily be much higher than the subscription price alone. 

Malaysia's MyKad is getting ready for another major update, and this time the focus appears to be very clear: stronger identity protection. The next-generation national identity card is expected to be introduced sometime next month, although an exact launch date has not been confirmed yet. Ahead of the official rollout, National Registration Director-General Datuk Badrul Hisham Alias has shared several early details about what Malaysians can expect from the updated MyKad.

iQOO has officially introduced two new midrange smartphones for the Malaysian market, the iQOO Z11 and iQOO Z11x. As expected from the brand, both models are aimed at users who want strong performance, long battery life, and gaming-friendly features without necessarily jumping into flagship pricing.

Football fans in Malaysia can now breathe a little easier. The FIFA World Cup 2026 will be officially broadcast in the country, with RTM and Unifi TV confirmed as the appointed broadcasters for the tournament. This is good news because the World Cup is one of those events that cuts across age, background, and even club loyalty. Whether someone follows football religiously or only watches when the World Cup comes around, the tournament still has a special place in the calendar. For Malaysia, having proper local broadcast coverage means fans will not need to rely on questionable streams, random social media links, or low-quality illegal broadcasts just to follow the matches.

Malaysia is preparing to introduce upgraded versions of its MyKad and passport this June, with both documents expected to include improved security features. The move is part of the Home Ministry's wider effort to strengthen national identity management, improve document protection, and modernise services linked to registration and immigration.