LEMON BLOG

Sea Ltd, the parent company behind Shopee and Garena, appears to be moving deeper into artificial intelligence. But as with many large tech companies making that shift, the transition seems to be coming with a difficult consequence: job cuts.

Malaysia's National Artificial Intelligence Office, better known as NAIO, is set to be officially institutionalised on 28 July 2026. The announcement was made by Digital Minister Gobind Singh Deo, who said the move will give NAIO a more formal role in shaping the country's artificial intelligence direction.

Malaysia's halal certification process is set to become faster and more technology-driven as the Department of Islamic Development Malaysia, better known as JAKIM, prepares to introduce artificial intelligence into its certification workflow.

Malaysia's immigration system is moving into a major new phase with the upcoming rollout of the National Integrated Immigration System, better known as MyNIISe. The Ministry of Home Affairs has said that it is working to reduce disruptions as much as possible, but it has also been realistic about the challenges involved. Moving from an older, long-running immigration platform to a newer integrated system is not something that happens overnight without any bumps along the way.

A CRM system sounds simple at first. You choose a platform, pay the monthly subscription, add your sales team, and finally get all your customer information properly organised. In reality, that is only part of the story. For many Malaysian businesses, the biggest mistake is budgeting only for the software licence. The actual cost of CRM implementation usually includes consulting, data migration, customisation, integration, staff training, post-launch support, and sometimes even a dedicated administrator. By the time everything is included, the real first-year cost can easily be much higher than the subscription price alone.