Malaysia's banking sector found itself in the spotlight recently after online claims suggested that customer data linked to OCBC Malaysia and UOB Malaysia had allegedly appeared on a cybercrime forum. The claims quickly gained attention because anything involving bank data, customer identity details and possible dark web exposure naturally raises concern among the public.

Most of us are used to receiving messages from different people during the workday. It could be from IT Support, Finance, HR, management, a vendor, a bank, a courier company, or even someone claiming to represent an external service provider. In a normal working environment, this is nothing unusual. We ask for help, we receive updates, and sometimes we are required to take action quickly.