Samsung's Galaxy S26 Ultra was never going to be an easy phone to sell on dramatic upgrades alone. A lot of the early conversation around the device focused on how little had changed compared with the previous model, with the new Privacy Display feature standing out as one of the few headline additions. On paper, that sounds useful enough: it narrows viewing angles so people beside you have a harder time peeking at your screen. But now, for some users, that same display is becoming the main reason they are unhappy with the phone.

