LEMON BLOG

Cybersecurity failures in the banking sector are never a small matter, and this latest action by Bank Negara Malaysia sends a very clear message. Bank Kerjasama Rakyat Malaysia Bhd, better known as Bank Rakyat, has been fined RM1 million after the central bank found weaknesses in its cybersecurity controls and incident response that contributed to a breach involving customer data.

Maybank has finally shed some light on the account lockout issue that caught many MAE users off guard earlier this week, and the explanation points back to one thing: fraud monitoring. According to the bank, the Challenge Questions that suddenly appeared during certain transactions were not a new feature introduced out of nowhere, but part of an existing security mechanism meant to detect and stop suspicious activity. On paper, that sounds reasonable enough. Banks are under constant pressure to tighten protection as scams become more sophisticated. But from a customer's point of view, the problem was never just about security. It was about how abruptly it happened, how disruptive it felt, and how difficult it became for affected users to get help.

Expanding Digital Payment Options - Bank Islam Malaysia Berhad has taken another step forward in embracing digital banking by announcing that its Mastercard Debit and Credit Card-i holders can now link their cards to Google Pay and Samsung Wallet. This means customers no longer need to rely solely on their physical cards—purchases can be made conveniently through Android smartphones or smartwatches.

If you've been trying to make a quick QR payment or check your business account tonight and found yourself stuck, you're not alone — Maybank's online services are having an unscheduled hiccup.

If you're a Maybank user who frequently tops up mobile credits or game PINs online, take note: starting 26 May 2025, Maybank will implement daily transaction limits and a 12-hour cooling-off period for reload-related services. Here's what's changing and how it affects you.