If you've been holding on to an older phone or postponing that software update for a while, this is one of those moments where it might finally catch up with you — especially if you're a Public Bank customer. The bank has officially announced that its mobile banking app, MyPB App, will soon stop supporting devices running outdated operating systems. And yes, there's a firm date to keep in mind.
When Will Support End?
Starting 1 September 2026, the MyPB app will no longer work on devices that don't meet the updated system requirements.
For Apple users, that means:
• You'll need to upgrade to at least iOS 16 to continue using the app
For Android users, the requirement is just as clear:
This isn't just a suggestion — once the deadline passes, users on older systems may find themselves unable to access the app altogether.
Why Is Public Bank Doing This?
According to the bank, the move is primarily about security and performance — two areas that are becoming increasingly critical in mobile banking.
Older operating systems tend to:
• Be more vulnerable to malware and fraud attempts
• Struggle to support newer app features and protections
By enforcing a minimum OS requirement, Public Bank is essentially making sure that users are protected by more modern security standards while also ensuring the app runs smoothly.
How To Check and Update Your Device
If you're using an iPhone, updating is straightforward:
• Check if your device supports iOS 16 or newer
For Android users, the steps vary slightly depending on the device brand, but typically:
• Check your current version and update if available
Of course, there's one important catch — not all older devices will support these newer operating systems. In those cases, upgrading the phone itself may be the only option.
You're Not Alone — Other Banks Are Doing the Same
Public Bank isn't the only one tightening requirements.
Across Malaysia, banks are becoming more proactive when it comes to digital security:
• RHB Bank announced plans to end support for older operating systems starting earlier this year
This trend reflects a broader shift — as mobile banking becomes the primary way people manage finances, the need for stronger safeguards continues to grow.
A Pattern of Phasing Out Older Services
If this feels familiar, that's because it is.
Public Bank has already gone through similar transitions before. Last year, the bank officially discontinued its older app, PB Engage MY, pushing users toward newer platforms with improved functionality and security.
So, this latest move isn't exactly out of character — it's part of an ongoing effort to modernise its digital services.
Final Thoughts
At first glance, this might feel like an inconvenience — especially if your device is still working perfectly fine. But from a security perspective, the reasoning is hard to argue against.
Banking apps today handle sensitive financial data, and running them on outdated systems is increasingly risky. While it may mean updating your phone or even replacing it, the trade-off is a safer and more reliable banking experience.
If you're a MyPB user, it's probably a good idea to check your device now — because come September, this isn't something you'll want to be caught off guard by.
Comments