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In Malaysia and across Southeast Asia, clinics and physiotherapy centres are moving away from manual processes, WhatsApp conversations, and scattered Excel files. As patient volumes increase and more facilities expand into multi-branch operations, many are realising they need a system that centralises everything—enquiries, bookings, treatment notes, follow-ups, billing trails, and corporate referrals.
What is DRG? Diagnosis-Related Groups (DRG) is a hospital payment system that reimburses healthcare providers based on specific medical diagnoses and procedures rather than the length of a patient's hospital stay. This approach is designed to improve efficiency in healthcare delivery and control medical costs.
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