PDRM Pilots e-Police Reporting Along North-South Highway

A New Way to Report Road Accidents - Malaysian motorists will soon have a simpler and faster way to lodge police reports after minor road accidents. Bukit Aman's Traffic Investigation and Enforcement Department (JSPT), together with Bank Negara Malaysia, has rolled out a pilot project known as e-Police Reporting.

Starting 1 September 2025, this initiative will be tested along the North-South Highway (PLUS). Instead of driving to the nearest police station, road users can now submit their accident reports online. However, this convenience comes with certain conditions. The pilot only applies to privately owned vehicles, and the accident must not involve injuries, damage to public property, or third-party vehicles.

Why This Initiative Matters

The e-Police Reporting system is part of PDRM's wider digitalisation agenda. It brings together law enforcement and financial regulators to create a more efficient and transparent reporting process, especially for cases linked to insurance claims. By going digital, the system aims to:

In short, this initiative isn't just about convenience—it's about creating an ecosystem where motorists, insurers, and enforcement agencies are better connected.

A Collaborative Effort

This pilot isn't just a PDRM project. It's being developed with the support of several key stakeholders, including:

This collaboration shows how multiple agencies can come together to modernise essential public services.

What's Next for e-Police Reporting?

If the pilot proves successful, the e-Police Reporting system will be expanded across Malaysia, covering more highways and eventually, other road networks. The long-term goal is to give every Malaysian road user the ability to report minor accidents directly online—making the process easier, faster, and far less stressful.

For now, those travelling along PLUS can try the platform themselves at https://ereporting.rmp.gov.my/index.aspx, where detailed methods and procedures for online reporting are available.